[support] 00013 - 'wex-quick-search-view fails to initialize

Author | Matt Tollner

Version | 1.0

Updated | 22nd June 2021

Categories | [support]

Applies To

All Windchill versions.

Description

The following error appears in the log

“‘wex-quick-search-view’ failed to initialize” message in the MS log

Solution

A custom site.xconf overrides the extension version in wex.xconf

This is the line (for example)

<Property name="wt.java.classpath" overridable="true" targetFile="codebase/wt.properties"$(path.sep)$(wt.codebase.location)$(path.sep)$(wt.webinf.lib)$(dir.sep)*$(path.sep)$(wt.java.lib)$(dir.sep)*$(path.sep)$(wt.jdk)$(dir.sep)lib$(dir.sep)tools.jar$(path.sep)$(catalina.home)$(dir.sep)bin$(dir.sep)bootstrap.jar$(path.sep)$(catalina.home)$(dir.sep)bin$(dir.sep)tomcat-juli.jar"/>

You will need to add the path $(wt.home)$(dir.sep)wex$(dir.sep)codebase$(path.sep) in the front and then run xconfmanager -p to update

<Property name="wt.java.classpath" overridable="true" targetFile="codebase/wt.properties" value="$(wt.home)$(dir.sep)wex$(dir.sep)codebase$(path.sep)...