[support] 00017 SiliconExpert Connect - Troubleshooting Guide
Author | unknown
Version | 1.0
Updated | unknown
Categories | [support]
Article # | 00017
Issue
Blank screen
If the following screen occurs after login, it indicates no data was sent to the SiliconExpert server:
The most likely cause of this is the misconfiguration of the extension:
- Check the correct attributes are selected in Attribute mode
- Check the settings in SUMA mode include valid status for the links (e.g. preferred)
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