The extension platform enables Windchill administrators to install and uninstall extensions.
The installer is a standalone application.
Note: It is possible to install using the installer on a system which already has a extension platform installed without affecting already installed extensions.
This may be done to upgrade the kernel or to repair a damaged installation.
First, download the platform installer from the Windchill Extension Center.
Login your PTC support account:
In the download dialog, select the correct Windchill version and click on “Manage Platform”:
You can then download the installer or the update extension.
Note: All CPS and product configurations are supported.
The installer is a simple application:
You are only asked to agree to a license and confirm the location of the Windchill installation.
The installation process takes 1-2 minutes and can be run while Windchill is running. However, you will be asked to restart the servers after the installation is completed.
The installer is compatible with all operation systems.
After startup the menu labels are missing
On the first install the server will become available before the label are visible. This may take some minutes. Please wait for the following message in the server logs
Wex Startup Complete
Please ensure the server is fully started.
It the issues persist please send the logs of your system to firstname.lastname@example.org
If your server does not have a GUI available to run the installer, you may use the -console as follows:
Java must be available to run the installer, and it is recommended to use a Windchill shell.
Note: The installer may also be run in unattended mode
The menus are installed by the process of injecting XML into the files in this location
If these files have been corrupted making the XML unparseable or overwritten due to a customization the menus of the manager and extensions will not be present. Another cause of this is the installation of a Windchill update
Follow this instruction in this guide Extension Reinstallion Guide