[support] 00007 - Extension fails to install

Author | Judith López

Version | 1.0

Updated | 19th Jan 2021

Categories | [support]


Applies To


All Windchill versions.


Description


A UnknownHostException is generated in the logs

file


Solution


This is caused by a network configuration issue, ensure that no VPNs are active

Was this article helpful? Votes: 0
Article details:
Published date: 19/01/2021 12:24PM
Last updated: 10/02/2021 12:13PM (jlopez@wincom-plm.com - jlopez@wincom-plm.com)
Share article: 
Author: jlopez@wincom-plm.com (jlopez@wincom-plm.com)
Permalink: https://windchill-extensions.ptc.com/kb/articles/ext-fails-install